The chapters
One company. Six jobs.
Zero shortcuts.
06
Feb – Dec 2025
Training & Operations Lead (officially: Merchandising Specialist)
Wisconsin · 16 locations
- Took on a hybrid enablement-and-operations role covering 16 Wisconsin locations after the market's Operations Manager moved remote.
- Designed a store-standards overhaul that took the market from the bottom 10% to nearly 100% execution of Verizon and Cellular Sales layout standards — adopted as the model for the region.
- Delivered a company-wide 32-device rollout across all locations, 100% on time.
- Rebuilt store layout and merchandising execution, lifting accessory sales 50%+.
05
Feb 2021 – Feb 2025
Operations Manager / Market Trainer
Wisconsin · 70–110+ employees
- Owned new-hire time-to-productivity across 16 locations — ramped reps from hire to independent selling in as little as one week with a side-by-side certification model.
- Personally trained 400+ sales professionals, building a multi-level coaching pipeline: train the reps, then coach the team leads to coach their own mentors and new hires.
- Developed several team leads into leadership roles of their own.
- Balanced individual sales production with sustained training and leadership responsibility — including back-to-back new-hire cohorts that left room for nothing else.
04
Jan – Feb 2021
Store Leader
Maryland
- Promoted when the company restructured its store-leadership program around smaller 1–2 store territories.
- Relocated to Wisconsin the same quarter for the hybrid enablement-and-operations opportunity — a promotion that turned into a bigger one.
03
Jan 2015 – Dec 2020
Sales Team Leader
Maryland · team of 8–30+
- Led a team that consistently ranked #1 of 4 regions on quota attainment.
- Recruited and interviewed 50+ candidates, carrying hires through final interviews with ownership.
- Coached, trained, scheduled, and ran meetings — on top of a full personal sales role.
02
2012 – 2014
Mentor & Sales Representative
Maryland
- Trained and coached new hires continuously while carrying a full individual sales role — the pattern that became her career.
- Ranked the top commissioned rep in Maryland multiple months.
- Repeatedly recognized with $5,000+ monthly commission honors and $1,000-in-a-day sales awards.
01
2011
Sales Representative
Tampa, Florida
- Commission-only wireless sales. No base salary, no safety net — you sell or you don't eat. She sold.
Where she is right now: back on the sales floor by choice since December 2025 — she stepped out of the leadership seat to prioritize production and work-life balance. Which means the full playbook above is currently available to whoever's smart enough to ask for it.